Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and the operator of Exenro (“Exenro”, “we”, “us”, or “our”), available at exenro.com together with all related pages, data, APIs, and communications (the “Service”). By accessing, browsing, registering for, subscribing to, or otherwise using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not access or use the Service.

Please read sections 4 to 8 and 16 to 22 carefully. They disclaim any advisory role, place the risk of every decision on you, limit our liability, shorten the time you have to bring a claim, and require most disputes to be resolved by individual arbitration rather than in court.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service you represent and warrant that you meet these requirements, that all information you provide is accurate and complete, that you are not located in, resident of, or acting on behalf of any person in a country or territory subject to comprehensive sanctions, and that you are not a person barred from receiving the Service under any applicable law. You are solely responsible for complying with the laws that apply to you, including any rules of your jurisdiction on access to information about private companies or securities and on who may acquire them.

2. Account Registration

You may need to create an account to access certain features. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorised by you. You agree to notify us immediately of any unauthorised use. We are not liable for any loss or damage arising from your failure to safeguard your credentials. Accounts are personal to you and may not be shared, sold, or transferred, and we may refuse, suspend, or reclaim any account at our discretion.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose
• Scrape, crawl, harvest, or systematically extract data from the Service, whether manually or by any automated means, without our prior written consent
• Use any content from the Service to train, fine-tune, evaluate, or ground any machine-learning or artificial-intelligence system
• Attempt to gain unauthorised access to any portion of the Service, its servers, or related systems, or probe, scan, or test their security without our prior written permission
• Circumvent, disable, or interfere with access controls, rate limits, paywalls, or usage quotas
• Interfere with, disrupt, or impose an unreasonable load on the Service
• Transmit any harmful, offensive, or disruptive content or code
• Impersonate any person or entity or misrepresent your affiliation
• Resell, redistribute, publish, sublicense, or commercially exploit any data from the Service without our written authorisation
• Reverse engineer, decompile, or attempt to derive the source code, models, or methodology behind any part of the Service
• Present any data from the Service to a third party as verified, audited, or endorsed by us

We may investigate any suspected breach and take any action we consider appropriate, including removing content, suspending access, and reporting the matter to the competent authorities.

4. No Investment, Financial, or Professional Advice

The Service and all content, data, valuations, estimates, scores, rankings, signals, and other materials made available through it are provided for general informational purposes only. Nothing on the Service constitutes, or is intended to constitute, investment advice, financial advice, trading advice, legal advice, tax advice, accounting advice, or any other professional advice, nor a recommendation, offer, solicitation of an offer, or invitation to buy, sell, subscribe for, or hold any security, instrument, or asset in any jurisdiction.

We are not a broker-dealer, investment adviser, exchange, alternative trading system, transfer agent, custodian, fund, or financial institution; we are not registered with, licensed by, or supervised by any financial regulator; and we do not execute, settle, clear, or take custody of any transaction, security, or client money. No content on the Service is tailored to your circumstances, objectives, or risk tolerance. Nothing on the Service and no communication with us creates a fiduciary, advisory, agency, or trust relationship between you and us.

You are solely responsible for evaluating the merits and risks of any decision. You should conduct your own research and consult a qualified, licensed professional before making any financial or investment decision.

5. Assumption of Risk

Pre-IPO and private-market investments are highly speculative, illiquid, and carry a substantial risk of total loss. Private companies disclose selectively, valuations can be stale or wrong by wide margins, secondary transfers may be restricted or blocked by the issuer, and an expected IPO may be delayed indefinitely or never happen. You acknowledge and agree that any decision you make in connection with the Service is made at your own sole risk and discretion, that you do not rely on us in making it, and that you assume full responsibility for any and all outcomes, including total financial loss. You agree that we bear no responsibility whatsoever for such outcomes.

6. Data, Estimates, and Automated Processing

Data displayed on the Service is aggregated, derived, inferred, or estimated from public sources, third-party data providers, and voluntary disclosures, and may be incomplete, outdated, inaccurate, misattributed, or wrong. Collection, matching, extraction, and summarisation are performed largely by automated systems, including large language models, which can produce output that is plausible but factually incorrect. We do not independently verify third-party data or automated output, and we make no representation or warranty as to its accuracy, completeness, timeliness, reliability, or fitness for any purpose.

Valuations, fair-price estimates, market capitalisations, share prices, KPIs, scores, and similar figures are indicative model output based on assumptions that may not hold. They are not statements of fact, not quotes, bids, offers, or commitments, and they do not represent prices at which anyone can transact or the existence of an active market. Any forward-looking statement is a projection, not a forecast of an actual outcome. Content may be added, changed, corrected, or removed at any time without notice. Your reliance on any information from the Service is strictly at your own risk. Our Disclosures describe in more detail how pricing, valuations, and market data are produced and what they do and do not represent.

7. Companies and Third Parties Featured on the Service

Company names, logos, and trademarks referenced on the Service belong to their respective owners and are used solely to identify the company being described. Their appearance does not imply any affiliation, association, sponsorship, endorsement, partnership, or data-sharing arrangement between that company and us, and we do not act for any company featured on the Service. We are not responsible for the conduct, disclosures, offerings, or securities of any company or third party described on the Service.

If you are a rights holder, a company featured on the Service, or a person named on it, and you believe that content is inaccurate or infringes your rights, write to hello@exenro.com with the specific page and the correction requested. We will review the request and correct or remove content where we consider it appropriate. Doing so is not an admission of any liability.

8. Indications of Interest

The Service lets you register a non-binding indication that you may be interested in buying or selling an interest in a company. Submitting one is not an offer, an acceptance, an order, a subscription, or an agreement of any kind, it creates no obligation for you or for us, and it does not reserve, allocate, or price anything. We record the indication and may share it with third parties, such as brokers, platforms, or counterparties, so that they can decide whether to contact you directly.

We do not promise that anyone will respond, that any opportunity exists or will be available, that you are eligible to participate, or that any indicated size, price, or timeline can be met. Any discussion or transaction that follows is solely between you and that third party: we are not a party to it, we do not negotiate, advise on, recommend, endorse, or vet any counterparty or their terms, we do not verify their licensing or the accuracy of anything they tell you, and we receive no instruction from you to act on your behalf. You are responsible for your own due diligence, for confirming that any counterparty is properly authorised in your jurisdiction, and for the consequences of any transaction you enter into. We accept no liability for the acts or omissions of any third party contacted through or introduced by the Service.

9. Your Submissions and Feedback

You are solely responsible for any content, data, or material you submit to the Service, and you represent that you have the right to submit it and that it does not violate any law or third-party right. We may remove or refuse any submission at our discretion. If you send us suggestions, ideas, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable licence to use and exploit them for any purpose without any obligation, attribution, or compensation to you.

10. Intellectual Property

The Service, its original content, its compilation, arrangement, and selection of data, and its underlying software and methodology (excluding user-provided data and third-party material) are and will remain the exclusive property of Exenro and its licensors, protected by copyright, database, and other laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own personal, internal, and non-commercial purposes. All rights not expressly granted are reserved. Our trademarks, logos, and brand features may not be used without our prior written consent.

11. Subscriptions, Billing, and Taxes

Certain features require a paid subscription or purchased credits. Subscription fees are billed in advance on a recurring basis and renew automatically for successive periods at the then-current price until cancelled, and you authorise us and our payment providers to charge your payment method for the applicable fees. We may change prices, plans, and the features included in a plan at any time; changes apply from your next billing period, and your continued use after a change takes effect is your acceptance of it.

Fees are exclusive of taxes, duties, and levies, which are your responsibility unless we are required to collect them. Payments are handled by third-party payment providers under their own terms, and we are not responsible for their acts, omissions, fees, or currency conversions. If a payment fails or is reversed, we may suspend or terminate access immediately. Initiating a chargeback instead of contacting us first is a breach of these Terms, and we may suspend your account and recover any resulting costs. Except as expressly required by applicable law or as described in our Refund Policy, all fees are non-refundable.

12. Availability, Changes, and Beta Features

We do not guarantee any level of availability, uptime, response time, update frequency, or data coverage. We may modify, suspend, limit, or discontinue any part of the Service, any dataset, or any feature at any time, with or without notice, without liability to you. Features labelled beta, preview, or experimental are provided for evaluation only, may be unstable or inaccurate, and may be withdrawn at any time. We are not responsible for any loss of data, content, or configuration.

13. Third-Party Links and Content

The Service may contain links to, or content from, third-party websites and services that we do not own or control. We are not responsible for the content, availability, policies, or practices of any third party, and we do not endorse them. Accessing third-party resources is at your own risk and is governed by that third party’s own terms.

14. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms. You may terminate your account at any time by contacting us at hello@exenro.com. On termination, your licence to use the Service ends immediately and we may delete your account data, subject to our Privacy Policy and any legal retention obligations. Except where the Refund Policy or applicable law says otherwise, termination does not entitle you to a refund. Sections that by their nature should survive termination (including sections 4 to 10 and 15 to 23) will survive.

15. Changes to These Terms

We may revise these Terms at any time by posting the revised version on the Service with an updated date. We will take reasonable steps to notify registered users of material changes. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of them. If you do not accept a change, your sole remedy is to stop using the Service and cancel your subscription.

16. Service Provided “As Is”

To the maximum extent permitted by applicable law, the Service and all content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, accuracy, quiet enjoyment, and non-infringement, and any warranties arising from a course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, that defects will be corrected, or that any data, estimate, or output will be accurate, complete, current, or reliable. No advice or information, whether oral or written, obtained from us or through the Service creates any warranty not expressly stated in these Terms.

17. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Exenro, its operator, owners, officers, employees, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, opportunity, data, goodwill, investment losses, trading losses, or other intangible losses, arising out of or relating to your access to, use of, or inability to use the Service or any content, whether based on warranty, contract, tort (including negligence), strict liability, statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability for any and all claims relating to the Service shall not exceed the lesser of (a) the total amount you actually paid us in the three (3) months immediately preceding the event giving rise to the claim and (b) fifty U.S. dollars (US$50).

These limitations apply even if a limited remedy fails of its essential purpose, and they are an essential basis of the bargain between you and us: without them, the Service would not be provided on these commercial terms. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount permitted by law.

18. Time Limit for Claims

To the extent permitted by applicable law, any claim or cause of action arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose, failing which it is permanently barred.

19. Indemnification

You agree to defend, indemnify, and hold harmless Exenro and its operator, owners, officers, employees, contractors, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, any decision you make in connection with it, any transaction you enter into with a third party, any content you submit, your violation of these Terms, or your violation of any law or of any rights of a third party. We may assume the exclusive defence and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defence.

20. Informal Resolution First

Before starting any arbitration or court proceeding, you agree to try to resolve the dispute informally by writing to hello@exenro.com with a description of the dispute and the relief you seek. Both parties agree to negotiate in good faith for sixty (60) days from that notice. This step is a condition of starting proceedings, and the limitation period in section 18 is paused while it runs.

21. Binding Arbitration and Class Action Waiver

Except as set out below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms, including their existence, breach, termination, or validity, shall be finally resolved by binding individual arbitration rather than in court. The arbitration shall be administered under the rules of a recognised arbitral institution applicable to consumer disputes, seated in the State of Delaware, USA, before a single arbitrator, in English, and conducted by videoconference and written submissions wherever practicable. The arbitrator’s award is final and binding and may be entered in any court of competent jurisdiction. This section evidences a transaction involving interstate commerce, and the Federal Arbitration Act governs its interpretation and enforcement.

You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding, and may award relief only in favour of the individual party seeking it and only to the extent required by that party’s individual claim. To the extent permitted by law, you and we waive any right to a trial by jury.

This section does not apply to: (a) claims that qualify for a small claims court; (b) claims for injunctive or equitable relief for infringement or misuse of intellectual property; and (c) consumers resident in the European Union, the United Kingdom, or any other jurisdiction whose mandatory law makes a pre-dispute arbitration agreement or a class action waiver unenforceable, who may bring proceedings before the courts of their place of residence and retain every mandatory protection of their local law. If the class action waiver above is found unenforceable as to a particular claim, that claim, and only that claim, shall be severed from arbitration and heard in the courts identified in section 22.

Right to opt out. You may reject this arbitration agreement by emailing hello@exenro.com with the subject line “Arbitration Opt-Out” and your account email within thirty (30) days of first accepting these Terms. Opting out affects only this section and leaves the rest of these Terms in force.

22. Governing Law and Venue

These Terms and any dispute arising out of them or the Service are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods. Where a dispute is not subject to arbitration under section 21, you agree to the exclusive jurisdiction of the state and federal courts located in the State of Delaware, USA and consent to personal jurisdiction and venue there, and you waive any objection based on inconvenient forum. You and we have chosen this law and forum by agreement, and neither depends on where either party is located or established. If you are a consumer resident in the European Union or the United Kingdom, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence.

23. Export Controls and Sanctions

You represent that you are not subject to any sanctions administered by the United States, the United Nations, the European Union, or the United Kingdom, and that you will not use, export, or re-export the Service or any data from it in violation of any applicable export control or sanctions law. We may suspend or terminate access to comply with any such law.

24. Force Majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, governmental action, epidemics, internet or power failures, and failures of hosting, network, data, or payment providers.

25. Notices and Electronic Communications

You consent to receive communications from us electronically, including by email to the address on your account and by notices posted on the Service, and you agree that these satisfy any legal requirement that a communication be in writing. Notices to us must be sent to hello@exenro.com. It is your responsibility to keep your email address current.

26. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign or transfer these Terms in whole or in part, without notice to you, including to any entity formed to operate the Service and in connection with a merger, acquisition, reorganisation, or sale of assets. Your agreement is with whoever operates the Service at the relevant time.

27. General

If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of it. There are no third-party beneficiaries to these Terms. Headings are for convenience only. These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, and Disclosures, constitute the entire agreement between you and Exenro regarding the Service and supersede all prior agreements and understandings. These Terms are drafted in English, and the English version prevails over any translation.

Contact

Exenro
hello@exenro.com